How Appetize Made Reopening Possible For Clients Through Covid

March 22, 2021

Customer Spotlight

It’s been one year since Covid-19  changed the way we shop, dine and attend events—experiences that are now safer for guests through our cloud technology. 

Take a look at major partners who worked with Appetize to provide contactless payments and digital ordering, including self-service kiosks, handhelds, and mobile ordering—and even completely cash-free environments. 

 

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Urban Air Adventure Parks

During Covid-19, Urban Air Adventure Parks seamlessly  deployed Appetize with a successful self-installation strategy. All point of sale and self-service kiosk software are equipped with the leading mobile wallet providers—including Apple Pay, Samsung Pay, and Google Pay—a feature that helps eliminate cash handling. 

Appetize has officially rolled out to all 125 park locations. 

 

FedExForum

The 20,000-seat FedExForum in Memphis, Tennessee,  partnered with Appetize to offer contactless payments everywhere in the arena, which hadn’t been in place prior to Covid-19.

Now, guests can tap to pay or scan their credit cards on our devices. Guests can also order food and beverages using Appetize’s digital ordering system via mobile phones by scanning QR code signs to instantly access the ordering website. 

 

Live Nation

In partnership with Appetize, Live Nation launched its first ever drive-in concert series, where guests experienced live performances from private viewing areas at notable outdoor venues across America. 

Guests in their private space ordered food and beverages using Appetize’s digital ordering system via QR codes to instantly access the ordering website. Order status updates were sent automatically via text message, and orders were delivered to guests at their space. 

The new deployment of mobile web ordering is in addition to the over 10,000 cloud-based Appetize Point of Sale systems the two companies have deployed, which are all set up for contactless payments.

 

FC Cincinnati 

As part of a $250 million new stadium construction, which  included a brand new field, FC Cincinnati, a 33,000-seat professional soccer stadium in Cincinnati, Ohio,  partnered with Appetize to upgrade its operations with mobile POS, handheld tablets, self-service kiosks and kitchen management software. 

FC Cincinnati will soon offer mobile ordering. 

 

Sporting KC, Kansas City, Kansas 

Sporting Kansas City’s 20,000-seat, award-winning stadium enabled mobile ordering at events last year  in partnership with Appetize via the integration of Interact Web. Mobile ordering allows fans to avoid long lines at concessions and improves the ordering experience for both guests and staff.

 

LSU Athletics

Last spring, LSU Athletics in Baton Rouge, LA,  partnered with Appetize to go completely cashless at all athletic facilities on campus. The stadium now only accepts credit cards and mobile payments for merchandise and concessions to minimize contact and improve service speed.

 

Lincoln Financial Field

Look for our handhelds and point of sale devices throughout Lincoln Financial Field, which now supports a  “cashless” environment, including all concessions and retail. 

The stadium also provides cash conversion stations to help eliminate the handling of cash. Fans can load cash into the machines, which in turn offer payment cards reflecting the denomination.

 

 

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