Last week, Major League Baseball announced the ballparks hosting the 2020 postseason playoffs taking place October 5 to October 28, 2020, and Appetize is proud to serve as the POS platform for all four stadiums.
The stadiums include Globe Life Field (Arlington, Texas), Dodger Stadium (Los Angeles, California), Petco Park (San Diego, California), and Minute Maid Park (Houston, Texas).
After weeks of exciting games, the final four major league teams vying to play the World Series include Los Angeles Dodgers, Atlanta Braves, Houston Astros, and Tampa Bay Rays. On October 20, Appetize will power technology for the first World Series with fans welcomed back at Globe Life Field, which will host the 2020 event.
“It’s incredible to see Appetize powering four out of four MLB playoff stadiums,” says Appetize CEO and Co-Founder Max Roper. “As the platform trusted by over two-thirds of major league venues, we are committed to driving cloud and mobile adoption throughout the venues space. Now more than ever, guests want a contactless experience, and Appetize will deliver that at the first post-COVID World Series with fans.”
Two of the stadiums recently made big announcements, including Globe Life Field, which had a grand opening this past week, and Dodger Stadium, which recently reopened for the team players after unveiling a $100 million renovation. Appetize provides the technology at these renowned stadiums, and to celebrate our partnership, here’s a closer look at why they selected Appetize—and the successes achieved through the years.
Globe Life Field
Globe Life Field (home to Texas Rangers) in Arlington, Texas is welcoming back a limited number for the National League Championship Series and World Series. The NLCS started October 12; World Series will take place on October 20. Appetize provides POS hardware, handhelds, self-service kiosks and mobile ordering at the ballpark.
Globe Life Field
The Texas Rangers began working with Appetize in 2017 at their previous ballpark, Globe Life Park for a self-service solution. The Rangers implemented a kiosk pilot with Appetize that ran successfully throughout the season and saw a 15% increase in order size. This inspired the team and concessionaire to expand the relationship in the following year, which brought an additional 12 kiosks as well as 9 Kitchen Display Systems. With the significant success of both kiosk deployments. Texas Rangers signed up for the newly developed Interact Kiosk solution, deploying it over all the kiosks at Globe Life Park in 2019. This is a unique solution because the kiosks can run both customer-facing self-service software as well as employee-facing POS software, and can be switched at any point as demand warrants.
The Texas Rangers will deploy Appetize solutions throughout the new ballpark, Globe Life Stadium, for the 2020 season and the future. This includes full concessions, kiosks, handhelds, and mobile ordering throughout the venue, including a new integration with Apex Lockers for mobile and web order pickups.
This year, Dodger Stadium in Los Angeles, California, underwent a $100 million renovation, which included an upgrade to their current POS system. The Dodgers selected Appetize as the team’s new POS system due to our ability to integrate easily with other companies, as well as our forward-thinking technology and hardware.
The key focus for the Dodgers was 3rd-party support and integrations. Appetize integrated with Fortress for Loyalty & Stored Value, TriplePlay for Digital Menu Boards and Postmates Venuetize and the MLB Ballpark App for mobile ordering. Appetize deployed 650 POS, 130 handhelds, 30 self-service kiosks and 46 Kitchen Display Systems. With the Appetize integration to Postmates, Dodgers fans can use the Postmates app from their phone to order food and beverage for pickup throughout the ballpark. This is a strong initiative for the club moving forward post-COVID.
“Creating a contactless fan experience will be imperative to welcoming fans back to Dodger Stadium, and Appetize has played a major role in these preparations by optimizing our concessions and in-seat service offerings with contactless payment and mobile ordering solutions across a variety of platforms,” says Tucker Kain, Dodger President of Business Enterprise. “Dodger Stadium has many unique challenges as a historic venue with baseball’s largest capacity, and we look forward to continuing to work with Appetize to evolve and modernize our amenities for the changing preferences of fans.”
Since 2018, Appetize has provided mobile POS devices for in-seat service as well as kitchen display systems for order management at Petco Park (San Diego Padres). Minute Maid Park (Houston Astros) utilizes Appetize POS with mobile tablets for hawkers, self-service kiosks, kitchen display systems, and inventory management.
Appetize currently powers technology for over 63% of U.S. major league sports teams.
Minute Maid Park