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The Tell-Tale Signs You Should Make a Point of Sale Upgrade [Part 2]

December 29, 2017

POS Tech

PART 2: Your Limited Reporting

In the last section of our three-part blog series on the signs you should make a point of sale upgrade, we dove into the potential challenges your current POS equipment may be causing your venue. As a recap, we asked the tough questions to help you reflect on your current systems and determine if they are the best option.

Taking a look at your equipment is the first step to finding the solution for your point of sale system. Today, we’re going to take a closer look at inadequate reporting, the limits they may be causing your enterprise, and a few solutions to make your life easier.

The Challenge

How often do you see university students taking notes with pen and paper? How about employees at a company run on laptops? And don’t even get us started on writing letters to communicate! It’s no different when we see venue operators and managers writing and tracking inventory with a pad of paper.

The world has gone completely digital, yet, when it comes to the backend of major arenas and enterprises, most are still using the most outdated method of tracking. With traditional, legacy point of sale platforms, it’s still normal to track inventory and run reports on sheets, either paper or Excel.

For busy scheduling or large crowds, this method becomes very risky. If you run a venue with a constant rotation of events and shows, it can become difficult to manage the inventory and reporting for different clients. If you have a sold-out night at your venue, you can be out of stock at a register and not know because of limited access to real-time analytics. And multi-entity enterprises face the challenges of managing various locations.

The Solution

Imagine a venue where you don’t have to run reports, and cloud-based technology does it for you. Sounds great right? With modernized reporting, you can keep track of inventory in real-time, manage your cash room and timekeeping, and support your multiple properties. Cloud-based technology provides your business with efficiency and security, plus you’re able to keep track of these analytics anytime, anywhere.

At Appetize, we provide you with the reporting solutions your business needs to run smoothly. Our system, Connect, allows you to check your analytics and reports whenever need be. You’ll be automatically informed when you have a product out of stock and you can send push notifications to your staff to solve those unavoidable complications instantaneously. With multi-entities, you’re able to keep track of your reports across the state, country or even globe.

All of the reporting is customizable and you can use our open API to create your own reporting tools or integration into your data warehouse. You’ll be able to effectively operate your business from either mobile or desktop forms and set up email alerts.

When you upgrade your POS and implement new, modernized equipment and back it up with the most powerful reporting software, your venue will be a well-oiled machine in no time. But, even with the best equipment and state-of-the-art software, you should always keep your customers in mind and give them the best experience at your venue. In the last part of our series, we’ll incorporate each piece we’ve learned so far and bring them to your customers!

In the meantime, learn more about our reporting and inventory here: https://appetize.com/reporting/