**Appetize joins forces with SpotOn to deliver world-class technology and service.**
**Appetize joins forces with SpotOn to deliver world-class technology and service.**

Top Places To See In NY: POS Solutions Edition

August 16, 2018

Customer Spotlight,POS Tech

In our latest installment of our Top Places To See Per City blog series, we’re covering the popular metropolitan of New York. With high volumes of tourists, venues in New York City need a modernized POS solution to keep payment and ordering processes top notch and efficient.

For one of the largest metropolitan cities on the globe, you can imagine the pressure big enterprises face to stay current with modern ordering technology and trending payment methods. We’ve compiled how some of the top spots are utilizing state-of-the-art Point of Sale solutions to keep their customers happy all while increasing their revenue and bottom line.

New York Aquarium

As the oldest, continually operating aquarium in the United States, the New York Aquarium is a fun destination that you can bring your family and friends to in New York City. Located in Brooklyn, the NY Aquarium’s mission is to ‘save wildlife and wild places worldwide through science, conservation action, education, and inspiring people to value nature,’ and they go above and beyond to reach this every season.

As the Point of Sale provider for the aquarium, we ensure guests can get their concessions and back to the wildlife with fast transactions and easy-to-use ordering software. Our products at the New York Aquarium include 15” Point of Sale terminals, robust Kitchen Display Systems for kitchen management, and our back-of-house platform, Connect, for inventory management and reporting.

New York Racing Association (NYRA)

Bringing the high stakes and family-fun entertainment of horse racing to New York since its inception in 1955, NYRA, or The New York Racing Association, runs three major tracks in the state: Aqueduct Racetrack, Belmont Park, and Saratoga Race Course.

At the coveted Saratoga Race Course, guests have access to innovative technology to get their orders placed and bets taken simultaneously. Together with NYRA, we’ve formed a strategic partnership to provide VIP guests with a unique event-day experience. In the recently renovated viewing area, The Stretch, we now greet guests with 170 tabletop kiosks that can accommodate all of their event needs. We’ve integrated NYRA’s betting application into our self-service ordering platform, Interact, so guests can place bets and process orders for pickup or delivery. See the full product suite at Saratoga Race Course here:

  • 170 Table-Top Self-Service Kiosks
  • 7 Kitchen Display Systems for robust back of house operations
  • 30 Handheld Devices on iPad Mini for hawking throughout the venue
  • 150 15” Android Point of Sale Tablets for speedy transactions
  • 22 10” Android Point of Sale Tablets for efficient ordering processes

Beacon Theatre

Located in the infamous Broadway Theater District of New York, Beacon Theater is a staple to this historic corner of the metropolitan. This destination is one of New York’s leading live music and entertainment venues, continuously hosting the Tony Awards and countless other award ceremonies, plays and musicals, concerts, and much more.

With the large influx of guests that come through the Beacon on event-nights, they found a Point of Sale solution to best serve the crowds and keep guests coming back for more. Our product suite of POS terminals, iOS handheld devices for hawking throughout the theater, and our Kitchen Display System provide seamless transactions and ordering experiences within Beacon. Besides our products, Beacon Theater also uses our Inventory Module and Appetize Advanced Analytics to keep track of key statistics and data to better operate the space.

Now you’re ready to visit New York! Stay up to date with our latest blog posts in the series, as we’ve covered Nashville, Houston, and Minneapolis.